Frequently Asked Questions...
Q: Where are you located?
A: We recently moved from the Eastern shores of Maryland to Florida and do not currently have a gallery open. However, you can find Liz Lind products and artwork at several locations listed on the contact us page. More locations will be added shortly.
Liz Lind Editions
95579 Springhill Rd
Fernandina Beach, FL 32034
Q: When I am in the shopping cart and ready to pay, I notice there is no indication for a shipping fee or an opportunity to ask for overnight shipping?
A: Currently we are providing standard shipping free of charge! If you would like expedited shipping, please call us at 904-775-5088.
Q: What type of payment do you accept?
A: For online orders, we will only accept payment via credit card (VISA, MasterCard, American Express). Please note that, if paying by personal check, merchandise will not ship or be delivered until the check is cleared. Orders may also be placed over the phone. See our number listed above or visit our “Contact Us” page.
Q: Do the pictures include framing?
A: No. We are fully equipped to do framing in the gallery but if you do not live in the area, we suggest that you take the prints to a quality frame shop in your area so that you can pick the frame that goes best with your décor.
Q: Do you ship pieces outside of the US?
Q: Can I buy a piece and have it shipped to a different location?
A: You most certainly can!
Q: How do I check on the status of my order?
A: To check on the status of your order, please contact Liz at 410-320-2777.
Q: Who do I contact to cancel or make changes to my order?
A: Please contact Liz as soon as possible.
Q: Do you do commissioned artwork?
A: Yes I do! Please call or contact me via e-mail.
Q: Do the pieces come in various sizes?
A: Yes, once you double click on the pictures thumbnail, you will be taken to a large view of the image. To the right of the image will be the description of the picture, including it’s available sizes.
Q: What’s the difference between an original and a giclée?
A: A giclée is a high quality, limited edition print (copy) of the original.
Q: What does “limited editions” mean?
A: This means that only a small number of prints are produced off of the original. Each print is one out of a limited number in that series. Once all these prints are sold, no more are created. The series number will be indicated at the bottom of your print. For instance it may read 3/50, which means that you have the 3rd print in a series of 50.
Q: "When I look at some of the images there is white space below the image. Is this included in the actual art dimensions?
A: The actual dimensions are the image itself. Any white space is merely website layout white space. Actually when you go to the page for the image itself you will see there is no "white space" !.